iVend Retail

  • Are you ready to gain greater control of all facets of your business?
  • Are you ready for a solution that works with your ERP to provide an end-to-end suite of retail management applications?
  • Are you ready to give your shoppers the flexible, mobile, online and fast shopping experiences they desire?

Then you are ready for a complete, omnichannel solution that offers greater transparency and flexibility over your daily retail operations.

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iVend-Retail-Management-Suite

Meet iVend Retail. iVend Retail is an enterprise-class, omnichannel retail management solution designed for SME Retailers that works alongside many common ERPs. iVend Retail is used in over 1,500 shops in 85+ countries to empower retailers to better manage their day-to-day store operations. iVend Retail is the most complete out of the box omnichannel solution, covering everything from Point of Sale to back office to head office operations with integrated mobile POS, eCommerce, digital coupons, passes and a customer loyalty program. iVend Retail can be set up for a single store or for a geography-spanning, multi-store environment. iVend Retail automates the entire retail processes, virtually eliminating paperwork and helping retailers increase revenue, build customer loyalty, reach new customers and lower their operating costs.

iVend-Enterprise
iVend Enterprise

iVend Enterprise is the core of the iVend Retail solution – the central repository from where master data is disseminated across the business, all the transactions get accumulated and the database gets maintained. This module defines key statistics – including sales forecasting, replenishment planning, promotions, gift cards, loyalty schemes and more – and replicates information across the entire retail estate. iVend Enterprise also collates transactions, such as sales, refunds, returns and store credits, to provide essential business insights.

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iVend-POS
iVend POS

iVend POS is an enterprise class point of sale system trusted by thousands of retailers in 46 countries. It powers brick and mortar stores as a full service, point of service solution and includes functionality like loyalty integration, inventory management, merchandising and even offline operations. iVend Retail POS also enables retailers to maximize sales, gross margin and profits by achieving every possible sale using inventory anywhere in the retailer’s network, even when it is a long way from the customer.

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iVend-Mobile-POS
iVend Mobile POS

iVend Mobile POS is a full function Mobile POS App running on iOS or Android platforms. The mobile devices are connected to iVend Enterprise or to the iVend Store depending on preference and circumstances. iVend Mobile provides access to all core point of sale and customer service functionality. This means shoppers can be helped wherever they are in the store either by answering their questions about products and stock levels or by processing their transactions quickly and efficiently.

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iVend-eCommerce
iVend eCommerce

The iVend eCommerce module is a feature rich eCommerce and mCommerce platform that allows retailers to easily launch new sales channels in different countries or replace existing eCommerce engines with advanced functionality and a better customer experience. As an integrated part of the omnichannel suite, iVend eCommerce extends a retailer’s reach by taking his business online. Besides powering the retailer’s brand presence online, iVend Ecommerce also integrates the suite’s points-and-reward management application.

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iVend-Loyalty
iVend Loyalty

iVend Loyalty is a points and reward application designed to significantly improve customer acquisition, engagement and retention to develop long lasting loyalty. This is done by using customer insights gained from the data to build the “offers” that work best for customers. iVend Loyalty allows reward programmes to be configured effortlessly and executed on iVend Retail itself. This adds tremendous value to any retail business who wishes to get repeat customers.

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iVend-Passes
iVend Passes

iVend Passes is an electronic service for digital gift cards, coupons, loyalty rewards, sometimes known as digital wallet. iVend Passes allow you to market to your customers in more imaginative ways and at lower cost.  It is a platform for deploying Digital Passes on Apple Wallet and Android devices. iVend Passes is provided as a cloud based, subscription service that integrates seamlessly with your point of sale and other channels. iVend Passes have the advantages of geo-tagging stores and outlets, periodic notifications about expiring coupons, and incorporate several languages into one iVend Pass.

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iVend-Reporting-&-Analytics
iVend Reporting and Analytics

iVend Reporting and Analytics is a comprehensive suite of reporting and analysis capabilities including customizable dashboards and reports, to provide timely and actionable information to Operations teams across channels. Seamlessly integrated into iVend Retail, iVend Reporting and Analytics leverages transactional data of the overall retail environment to generate context-specific detailed insight, which is functional and actionable.

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SAP-Business-One
iVend Retail and SAP Business One

Designed for small or medium sized retail and hospitality companies, iVend Retail integrates with SAP Business One enterprise resource planning (ERP) to streamlines processes amongst all business channels and optimise performance to help business owners better understand their systems, processes, data and most importantly better serve customers.

As businesses face more and more competition from global companies, they need to coordinate activities across the company in order to maximise the value they deliver all the while minimizing costs. Just as businesses let specialists execute a specialised job, the same goes for specific business processes are best handled by applications specifically designed to carry out those functions. But there is always a need to get all these specialized applications to work together as an integrated unit, as provided by iVend Retail alongside SAP Business One.

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